IT operations, RMM and PSA tooling
The tools you run the operation on.
The category MSPs and internal IT teams read most closely, because it’s their own stack. Monitoring, ticketing, documentation, remote access and storage, licensed through one supplier.
What can be licensed
Remote monitoring and management
RMM for the agents that watch every endpoint under your care, priced by what’s deployed.
NinjaOne
Datto
PSA and ticketing platforms
The system that runs tickets, time and billing: the one tool the whole operation depends on.
ConnectWise
HaloPSA
Network monitoring and documentation
Tools that map a network and keep documentation current, so nothing lives in one person’s head.
IT Glue
Auvik
Remote access and helpdesk
Reach a machine without a drive across town.
Splashtop
TeamViewer
Cloud file sharing and object storage
For the files, archives and images an IT operation has to keep somewhere.
Dropbox
Wasabi
License billing can integrate with your PSA, so what you buy lines up with what you invoice.
Other categories
Consolidating your own stack?
Send the tools you run and the agent or seat counts. Or write to john@taloslicensing.com